These Terms and Conditions (“Terms“) apply to the website kraftvelveeta.shop and any related mobile applications and services (collectively, “Services“) owned and operated by Kraft Velveeta® Mac And Cheese, Cheese, Cheese Sauce (“Company,” “we,” “our,” “us“).
Please read these Terms carefully before using our Services. By accessing or using any part of the Services, you agree to become bound by these Terms. If you do not agree to all the Terms, then you may not access or use the Services.
1. Using Our Services
You must be at least 18 years old, or the legal age of majority where you reside, to use our Services. If you are under 18 or the applicable legal age of majority, you are not permitted to use our Services.
You agree to use our Services only for lawful purposes and in a way that does not infringe on the rights of, restrict, or inhibit anyone else’s use of our Services. Prohibited behavior includes harassing or causing harm to any person or property in any way.
We reserve the right to terminate accounts or block access to our Services to anyone who violates these Terms, misuses our Services, or engages in any illegal or fraudulent activity. We may take these actions at our sole discretion without liability to you.
2. Your Account and Personal Information
To access certain features, you may be required to register an account and provide certain information about yourself, such as your name, email address, phone number, payment details, shipping address, and other personal information. You agree to provide true, accurate, and complete registration information about yourself.
You are responsible for maintaining the confidentiality of your login credentials and agree not to share your account information with any third parties. You must immediately notify us of any unauthorized use of your account. You acknowledge that we are not liable for any losses or damages from your failure to protect account access.
Our Privacy Policy governs our collection, use, and disclosure of your personal information. You understand that by using our Services, you consent to the collection and use of this information in accordance with our Privacy Policy.
3. Ordering Products
Our online shop allows you to purchase physical goods such as food products, merchandise, and other items listed on our website. When you place an order, you agree to provide certain information required to process and fulfill your purchase.
All product descriptions, information, graphics, claims, and other details are provided “as is” without warranty of any kind, express or implied. We make reasonable efforts to accurately display colors, sizes, and other attributes of products, but actual colors, sizes, and details may vary.
Product availability is indicated on the website at the time you place your order. We will inform you if any products subsequently become unavailable and give you options to choose replacements, request a refund, or cancel your order.
Prices on our website are quoted in U.S. dollars. We reserve the right to change prices advertised on the website at any time without notice. The price charged will be the price in effect at the time your order is processed. Prices do not include taxes or shipping and handling charges, which are additional.
You agree to pay all applicable taxes based on your shipping destination along with shipping and handling charges specified during the checkout process. We may contact you if there are issues processing your payment.
4. Shipping, Delivery, and Returns
We will make reasonable efforts to ship your order according to advertised delivery times after receiving and processing your complete order. We will notify you of any unforeseen delays.
Title and risk of loss pass to you when products are delivered to the carrier. You are responsible for notifying us promptly of any shipping issues or damage to orders. We reserve the right to request photo evidence of damage for claims processing.
You may request order cancellations within 24 hours of placement for a full refund. For cancellations after shipment, please refer to our Return Policy. We do not accept returns or provide refunds on personalized or custom manufactured products.
Please review our Return Policy for details on how to return products purchased from our online shop for refund or exchange. You are responsible for return shipping costs unless the return is due to our error. We reserve the right to reject returns we deem excessive or abusive.
5. Content You Submit
User Content refers to any information, reviews, comments, photos, videos, audios, or other content submitted by you to our Services. By submitting User Content, you represent that you have the right to do so and grant us an unconditional, non-exclusive, fully transferable, perpetual, irrevocable, royalty-free worldwide license to use, modify, display, archive, publish, sublicense, and distribute your User Content in any form without payment to you.
You agree not to submit any User Content that is illegal, abusive, incites violence, defamatory, invasive of privacy, infringing, or otherwise objectionable to us in our sole discretion. Do not impersonate any person or entity or provide false information about yourself.
You are solely responsible for your User Content. We are not liable for any loss, theft, or damage of your User Content. We have no obligation to retain your User Content and may delete or destroy it at any time.
6. Copyright and Trademark
Our Services contain material protected by copyright, trademark, and other intellectual property laws. You must obtain our express written consent to modify, transmit, distribute, reuse, reproduce, or use our copyrighted content for commercial purposes.
Submitting or posting material that infringes copyrights or other intellectual property rights is strictly prohibited. We will terminate your account and prevent further access to our Services if you repeatedly infringe the intellectual property rights of others.
7. Our Liability
We are not liable for any damages arising out of or related to your inability to use our Services, including indirect, special, incidental, consequential, punitive, multiple, or exemplary damages.
Our Services and all data on them are provided ‘as is’ without warranty of any kind, express or implied. We disclaim any and all express or implied warranties including merchantability, fitness for a particular purpose, and non-infringement.
We take reasonable security measures to protect your data on our Services. However, we cannot guarantee the security of any data transmission over the Internet. You use our Services at your own risk and assume full responsibility for any resulting loss or damage.
The limitations in this section apply to the maximum extent permitted by law.
8. Indemnity
You agree to fully indemnify and hold harmless Company and its officers, directors, employees, agents, affiliates, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising from your breach of these Terms or violation of applicable laws. We reserve the right to assume exclusive defense and control of any indemnified matter.
9. Advertisements and Third-Party Links
Our Services may contain advertisements and sponsorships. Advertisements are identified as “Sponsored” or “Ad”. We are not responsible for the content of sponsored or advertised materials, or any loss or damage arising from your use of third-party websites linked on our Services. Your interactions with third parties and your use of their websites are governed by their policies and terms, not by our Terms.
10. Termination of Services
We may suspend or terminate your access to our Services, immediately and without notice, if you violate these Terms. We have no liability for such termination. Upon termination, your account will be deactivated. Any information we have collected from you will be protected according to our Privacy Policy. After termination, we will not delete data you have submitted to the extent we have a business purpose for retaining such data.
11. Changes to these Terms
We may revise these Terms at any time by posting an updated version to our website. The updated version will be effective immediately upon posting. You are responsible for checking for updates, and your continued use of our Services after a notice of changes constitutes acceptance.
12. Dispute Resolution
We will try work in good faith to resolve any issue you have with our Services through informal dispute resolution. If we cannot resolve a dispute informally, you agree to binding individual arbitration in your country of residence to resolve any claims between you and the Company. This agreement is governed by the Federal Arbitration Act.
13. Class Action Waiver
You agree to waive your rights to participate in a class action lawsuit or class-wide arbitration against the Company. This applies to claims arising from your use of the Services, including without limitation data security issues and claims under consumer protection laws.
14. Governing Law
These Terms are governed by the laws of the State of Illinois without regard to conflict of law principles. The federal and state courts of Cook County, Illinois have exclusive jurisdiction to adjudicate any dispute arising out of or related to these Terms or our Services.
15. Severability
If any provision of these Terms is found invalid or unenforceable by a court of competent jurisdiction, you agree the remaining Terms will remain in full force and effect.
Contact Us
Please contact us with any questions about these Terms and Conditions:
Email: [email protected]
Phone: 555-123-4567
Address: 123 Kraft Lane, Chicago, IL 60601